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Informal Resolution Foundations for Higher Education

Culturally Competent Approaches to Non-Adversarial Conflict Resolution

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Recommended Prior Learning: 

Title IX Fundamentals for Higher Education

Add to Your Options with ATIXA’s Informal Resolution Framework

This foundational course aims to familiarize participants with ATIXA’s Informal Resolution Framework and the crucial elements to consider when deciding whether to offer informal resolution in a Title IX grievance process. It covers various topics, including the structural and policy choices that institutions must make and how institutional culture affects them.

Rather than adopting a particular model of alternative dispute resolution (facilitated dialogue, restorative practices mediation, etc.), ATIXA’s experts will survey a variety of options and introduce a unique model that is specifically suited to Title IX complaints by borrowing elements of various models while adding some innovative practices uniquely designed to facilitate durable, fair, and equitable resolution of Title IX complaints.

ATIXA’s expert faculty members will also guide participants through a case study as each step of the informal resolution process is discussed in the course.

Topics Covered

  • Informal Resolution & Title IX
  • ATIXA’s Informal Resolution Framework
  • Informal Resolution Application in and out of the Regulations
  • Determining Availability and Appropriateness
  • Cross-Cultural Considerations for Informal Resolution Structures and Implementation
  • Alternative Resolution Process
  • Institutional Support for Alternative Resolution
  • Process Considerations
  • Assessing Effectiveness
  • Enforcing Resolution Agreements
  • Impact of Attempts at Informal Resolution on Subsequent Formal Proceedings

Key Takeaway

Distinguish between the different modes of informal resolution that can be incorporated within your institution’s Title IX grievance processes and the intersectional dynamics that affect structural policy and implementation.

After completing this training, participants will be able to:

  • Distinguish between the different types of Informal Resolution (IR) that could be incorporated within Title IX grievance processes
  • Identify questions that need to be answered before proceeding with the design of an Informal Resolution program that will fit the needs of their students and employees and be supported by available resources
  • Explain the parameters around Informal Resolution as determined by the Title IX regulations
  • Connect the major phases of an Informal Resolution Process to each other
  • Evaluate the appropriateness of Informal Resolution for individual complaints
  • Recognize community and culture characteristics which may impact their Informal Resolution process design
  • Facilitate a basic negotiated agreement for a relational complaint

Who Should Attend?

  • Title IX Coordinators
  • Deputy Title IX Coordinators
  • Title IX or Civil Rights Investigators
  • Hearing/Process Advisors
  • Informal Resolution Facilitators
  • Intake/Case Coordinators
  • Attorneys Serving as Advisors
  • Human Resources Professionals
  • Student Conduct Professionals
  • Legal Counsel
  • Compliance and Risk Management Professionals (Title VI, Title VII, Title IX, ADA/Section 504, AA, EEO, Clery)
  • Victim Advocates
  • Student Affairs Administrators
  • Ombudspersons


Live, Interactive Online Training

  • $1,690 Member
  • $1,790 Non-Member

Hide Details & Schedule


  • July 16 - 17: 11:00am - 6:00pm ET Register
  • October 15 - 16: 11:00am - 6:00pm ET Register


*Effective July 1st, ATIXA training & event pricing will increase by approximately 5%. We invite you to register early to lock in our current pricing.

*You must attend all dates in your session to receive credit for attendance.

Multi registration discounts are provided on a sliding scale based on the applicable registrations on the same order. Individualized discounts are as follows:

  • 1st registration – full price of registration
  • 2-4 registrations – 15% discount per line item
  • 5+ registrations – 25% discounted per line item

Please create your order, click the 'Pay Later' option upon checkout, and reach out to for the discounts to be applied.

If you are interested in consulting options, please contact for personalized assistance.

To obtain certification from ATIXA, you will need to sign-in to your Event Lobby each day of training and attend the whole event. It is our expectation that you are present for the entire duration of your training course. Certification will only be provided once ATIXA has verified attendance through the Event Lobby.

Please allow 7-10 days following the completion of the course and then log in on our website and visit the My ATIXA page to access the Continuing Certification Credit (CCC) program system. Please follow the instructions on the webpage to obtain your certification. Our CCC program allows those certified by ATIXA to track, maintain, and extend their professional development through our programs.

PLEASE NOTE: Certification refers to attendance at a qualifying event; TNG cannot speak to individual attendees’ knowledge, expertise, or command of the material.

Training & Certification Course registration fees include:
  • Attendance for each day of training or access to eTraining course for three months
  • An extensive course-specific selection of articles, customizable forms and templates, case studies, videos, and more
  • Instructional slides or transcript for eTraining
  • Access to ATIXA content experts
  • Ability to interact with faculty and attendees via course discussion and activities
  • Certification upon corresponding course completion